Airlines must refund 100% airfares to passengers after two-hour delay- FG
The Federal Government said, yesterday that airline operators in the country must refund the full cost of travel tickets to passengers after a two-hour delay.
It also noted debts owed by airlines in the country to federal agencies had risen to about N37 billion, vowing to recover every kobo of it.
The government equally flayed Arik Air and Bi-Courtney Aviation, over contract implementation, even as it said the aviation ministry had released 67 air accident reports thus far.
Government’s position on flight delays and cancellations came against the backdrop of public outcry over the phenomenon, especially by air travelers.
It was reported exclusively yesterday that the Minister of Aviation, Hadi Sirika stated that the government was coming up with stiffer sanctions against flight delays and cancellations in the country.
The Minister who noted that the same rules applied for international flights, said his ministry had started sanctioning some airlines who defaulted on customer rights, but urged passengers not to be unruly at airports.
